About Us — Keys to the Magic Travel

Our story

Built by Disney Fans, for Disney Fans

Keys to the Magic Travel began in 2004 when our founder, a lifelong Disney enthusiast, took her sister's family to Walt Disney World and realized how overwhelming the planning process could be. What started as helping friends turned into a full-time mission: making the dream of a Disney vacation easy and stress-free for everyone.

Today, we're a small but mighty team of certified Disney vacation planners spread across the United States. Each of us has visited the parks dozens of times, and we use that personal experience to craft trips that feel hand-picked, not cookie-cutter.

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Our mission

Magic Should Feel Effortless

Disney vacations are once-in-a-lifetime moments. We believe families shouldn't spend months researching FastPass strategies, dining reservations, and resort categories. That's our job — and we love every minute of it.

Save you 40+ hours of planning time
Find every promotion and discount you qualify for
Build a flexible day-by-day itinerary
Be on call throughout your trip if anything comes up
Never charge a planning fee — ever

By the numbers

Two Decades of Pixie Dust

12K+Travelers Helped

2004Founded

450+Park Visits

50U.S. States Served

Meet the team

The Magic-Makers

A small group of certified Disney vacation planners who treat every booking like it's their own family.

Founder & Lead Planner

Jessica Hartwell

A lifelong Disney fan who has visited the parks 60+ times. Specialty: first-time family trips and honeymoons.

Senior Planner

Michael Reyes

Cruise specialist and self-proclaimed Castaway Cay expert. Will absolutely talk your ear off about Animal Kingdom Lodge.

Travel Concierge

Priya Anand

The detail queen behind every itinerary. Ask her about Disneyland Paris — she's been there nine times.

About Keys to the Magic Travel